Missed patrols found next morning
The checkpoint was skipped at 2 a.m. The client found out from the incident; your customer found out from the angry phone call.
For security & guard management platforms
Your platform sees every checkpoint. Now it can act on every miss.
Patrols, checkpoints, incidents, shift logs: your platform records them. Kareenos adds agents that catch the missed patrol at minute five, escalate the incident, run the handoff, and compile the evidence, under your brand.
On-premises · Your infrastructure · Live in 30 minutes
smart_toyPatrol Integrity Agent online · actingmore_horiz
Checkpoint B7 missed at 02:10. Everything OK, Dani?
mic0:17“All good. Gate was blocked, scanning it now.”
task_alt Exception logged · supervisor briefed · 02:14
The room your customers are sitting in
The pains your platform records
but can't yet act on.
Incident reports that protect no one
Three lines typed at 6 a.m. after a 12-hour shift. When the lawsuit comes, that’s the evidence.
Shift handoffs that drop everything
What the night guard knew, the day guard never hears. Continuity lives in parking-lot conversations.
Contract compliance on trust
Clients pay for coverage levels and patrol frequencies nobody can prove happened, until they dispute the invoice.
Digital staff for this vertical
Roles your customers hire
through your platform.
Each role is an autonomous agent with a job, an SLA, and an escalation path: sold by you, billed by you, branded as you.
Digital staff
Patrol Integrity Officer
Watches every patrol route and checkpoint scan across every site. Catches the miss in minutes, not mornings.
Watches
- Checkpoint scans vs. schedule
- Guard GPS and dwell time
- Inactivity and route deviations
Acts
- Pings the guard at the first miss
- Escalates to the supervisor on the second
- Logs the exception with full context
Digital staff
Incident Escalation Officer
Turns a guard’s voice note into a structured incident: classified, escalated to the right people, and documented while memory is fresh.
Watches
- Incident reports and panic buttons
- Voice notes and photos from the field
- Client notification rules
Acts
- Structures the report conversationally
- Notifies supervisor and client per protocol
- Compiles photos, timestamps, and GPS into evidence
Digital staff
Coverage Compliance Officer
Proves the contract was honored: coverage levels, patrol frequencies, response times, with evidence compiled continuously, not reconstructed.
Watches
- Contracted coverage vs. actual staffing
- Patrol frequency per site
- Response-time SLAs
Acts
- Builds the per-client compliance record
- Flags gaps before the client sees them
- Produces dispute-ready reports on demand
Concrete, not conceptual
What a Tuesday looks like
with agents on staff.
Trigger
A 2 a.m. checkpoint scan doesn’t happen.
Agent
Five minutes after the miss, the agent calls the guard. No answer, so it checks GPS, sees no movement for 40 minutes, and escalates to the roving supervisor with location and history.
Outcome
A sleeping guard becomes a 2:15 a.m. correction, not an 8 a.m. client complaint.
Trigger
A guard sends a voice note: “break-in attempt, west gate.”
Agent
The agent transcribes it, opens an incident, asks the guard three clarifying questions, notifies the client per their escalation matrix, and attaches photos and timestamps.
Outcome
A complete, defensible incident record exists before the police arrive.
Trigger
Night shift ends at a 40-site portfolio.
Agent
The agent compiles each site’s overnight summary of exceptions, incidents, and pending items, then briefs the incoming guards and the operations manager.
Outcome
Every day shift starts knowing what the night knew. Nothing lives in the parking lot.
On top of what you built
Your sites, your tours, your rules
Kareenos adaptors read your sites, posts, tours, and guard rosters in place. Checkpoint scans and panic events become intents agents subscribe to; escalation matrices become agent behavior.
- Read-only adaptors over your existing guard-tour data
- Checkpoint, GPS, and panic events as typed intents
- Voice calls for wake-checks and escalations, WhatsApp for the field
- Evidence and compliance records structured into Live Workbooks
cable
Read-only adaptors · Your schema · Your infrastructure
The next step
Give every client a command center, not a logbook.
Thirty minutes. We simulate a missed patrol and an incident against your data model, and you watch the escalation run itself.
What you get: a working Kareenos sandbox configured for your platform, plus the technical deployment spec.